Technicians on-the-go!

MaxMobile is a unique product that allows an organization to empower their technical and remote staff with true mobility. With MaxMobile, an organisation has the ability to let staff on the road use their PDA (Personnal Digital Assistant) to securely exchange information with the main offices. Among other usage, MaxMobile can be used to:

• Allow unconnected technical staff to receive and reply to emails from their mobile devices
• Allow in-office staff to assign and send support tickets to technical staff on the road
• Allow in-office and on-the-road staff to exchange technical information to remotely support clients
• Use GPS-based tracking to locate staff onthe road and direct them the their next work stop
• Allow person-to-person data and communication exchange between on-the-road staff
• And more...

The Technology:

MaxMobile is based on solid technologies such as Microsoft Windows Mobile, SQL Server (with Reporting Services), Exchange Server and SharePoint. Customized web-based GUI allow dispatchers to quickly assign tickets and route information to the appropriate remote staff. Reporting functions allow managers to produce reports and get statistical analysis, including details of anything in the databases.